The conversation is in Malayalam. This page is an English summary of it. Watch on YouTube
About this episode
In this episode, host Shan A Salam sits down with Fawaz TC, founder of Foo Foods, to explore his journey building a packaged food technology brand rooted in Malabar cuisine. Starting out while still in college by selling homemade snacks and cooked mussels, Fawaz recognised the severe shipping limitations of frozen perishable foods. Through incubation at the Central Institute of Fisheries Technology in Kochi, he adopted retort pouch processing, enabling a one-year shelf life at room temperature. The discussion covers his transition from local bakery supply counters to direct-to-consumer ecommerce on Shopify, as well as an operational crisis involving a faulty sterilisation machine that forced an entire product recall and cost 15 lakh rupees. Fawaz breaks down his funding journey through state grants, low-interest seed loans, and institutional equity from NABARD. He also explains how authentic, unpolished voiceover videos generated superior conversion rates on Meta ads, driving annual revenue growth from 25 lakh rupees to 85 lakh rupees.
Key takeaways
- Retort pouch sterilisation allows traditional cooked meals to remain shelf-stable for up to one year at room temperature without preservatives or cold storage.
- Relying on custom unproven machinery can lead to severe product defects, making contract manufacturing a safer operational alternative for early-stage food brands.
- Raw, founder-led voiceover stories and unpolished user experiences often deliver significantly higher return on ad spend than slick, highly produced commercial advertisements.
- Securing non-dilutive government grants and low-interest startup seed loans can fund critical early research and development before raising equity capital.
- Relying entirely on online direct-to-consumer channels exposes brands to fluctuating ad costs and shipping fees, making an omnichannel retail balance essential for sustainable profits.
- Mapping detailed customer personas based on real buyer lifestyles helps ecommerce brands tailor product bundling, messaging, and ad creative effectively.
- Food Tech
- Ecommerce Marketing
- Startup Funding
- Omnichannel Retail
- D2C Brands


